Tools: SQL, Excel, Tableau
Analyzed sales trends to identify top-performing products and seasonal patterns.
Tools: Python, Pandas
Grouped customers based on purchasing behavior to improve marketing strategies.
Tools: Microsoft Forms, Power Automate, Excel, OneDrive
Redesigned and partially automated the CIS Department student travel authorization workflow at Towson University to reduce manual processing, improve submission accuracy, and streamline communication.
Reduced communication from approximately 10 emails per request to a significantly more efficient automated workflow.
Project Completed - 2026
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